Liu Bin is vice president of Huaxiang Hospital of Chenzhou Fourth People’s Hospital and chief physician of the Gastroenterology Department. She has been engaged in healthcare for 30 years.  

In 2017, facing the trend of an aging population, she took the initiative to lead the transformation of the hospital’s medical and healthcare integration. She led the team to start from scratch, and obtained multiple qualifications such as the Elderly Ability Assessor through self-study.

After eight years of exploration, Huaxiang Hospital's medical and elderly care business has become one of the top in the city.

Born in the 711 uranium mine of the nuclear industry, Liu Bin was deeply influenced by his parents’ dedication in their youth and entire life. As a child, she witnessed medical staff saving lives and helping the wounded with limited resources, so she resolutely applied for the medical major.

In 1997, she graduated from Chenxian Health School and returned to the mining area regardless of her father's advice.

“The moment I put on my white coat, I knew I had chosen the right path.” Liu Bin has been a doctor for 28 years, maintaining a meticulous, patient, rigorous and pragmatic work style.

She regards patients as family members and provides meticulous care, winning a good reputation among the local people.

Liu Bin's journey of elderly services began in 2017, when the hospital leaders proposed the transformation of medical and elderly care integration.

Faced with an aging population society, she keenly sensed the opportunity: “Medical resources must follow demand, and professional medical and elderly care services are the sunrise industry.”

However, the road to transformation was full of thorns. Because of the scarce resources in the early stages of transformation, she and her colleagues had to conduct research at major elderly care institutions throughout the province.

With the lack of professional talents, she studied by herself and obtained qualifications such as elderly ability assessment specialist, psychological counselor, and elderly care trainer.

During the day, she went to major hospitals in the urban area of Chenzhou to promote business, and at night, she studied books on the operation of elderly care institutions.

It was not smooth sailing. They once recommended the new business for elderly patients and their families like ordinary salespeople, but encountered misunderstandings and indifference. They were driven away by other hospital staff, and even endured verbal ridicule from peers.

But Liu Bin's patience and determination have never wavered. Her persistence and meticulous service moved the people. During visits and research, she spent several hours listening to the needs of the elderly, taking care of everything from their daily life to psychological counseling.

This patience stems from her deep emotional attachment to the grassroots. “If I take root here, I will do my best to repay the land that nourishes me.”

After eight years of exploration, the medical and elderly care business of Huaxiang Hospital has now ranked among the top in the city's elderly care industry. There are more than 100 patients, with an occupancy rate of about 90% and an annual business income of tens of millions yuan.

If patience is the foundation of Liu Bin's elderly care services, then love and warmth are her soul. Liu Bin insists on going deep into the grassroots to understand their needs and extending elderly care services.

In May 2018, Liu Bin took care of a critically-ill patient who had been transferred from the Fourth People’s Hospital of Chenzhou city to the rehabilitation center of Huaxiang Hospital.

The patient was unmarried and had no children or relatives nearby, who had lived in a rented shed room in a community near the Fourth Hospital for a long time. After emergency rescue by medical staff, she was released from danger in the ICU ward, but was unable to repay the high treatment costs.

After learning about the situation, Liu Bin gave clothes to the elderly woman, cooked meals for her, and helped her get through the dangerous period.

Liu Bin often sits by the old lady’s bedside, softly comforting her, “You're not alone, we're all here.”

In the end, after her efforts to coordinate with government departments, the patient was properly placed in a nursing home.

This story is not an isolated case, but a microcosm of Liu Bin's concept of elderly care services. True medical assistance not only aims to cure illness, but also the lonely soul.

In addition to busy medical work, Liu Bin extends warm services to a wider range of public welfare fields. Since 2018, she has sponsored three disadvantaged children and resolved their difficulties in life.

This kindness is just like the principle she has been practicing in her work of medical care and elderly care.

Led by Liu Bin, Huaxiang Hospital established a volunteer service team and conducted more than 200 free clinics, benefiting over 4,000 people.

“If I were a tree, the people would be the soil that nourishes me and enables me to grow. As I take root here, I must do my best to repay them.” Liu Bin deeply understands that as a front-line clinical worker, only by deeply rooted in the grassroots can we truly understand the needs of the people, continuously improve our professional skills, and provide patients with more thoughtful services and care within our capabilities.

Chinese source:arxw