Recently, in the newly built government service center of Chenzhou Area of Hunan Free Trade Zone and High-tech Zone, an anchor was patiently answering questions for enterprises and the public through online face-to-face communication in the Chenzhou high-tech government affairs live broadcast room, such as “what are the preferential policies for starting a business now”, “what are the tax exemptions for small and micro enterprises”, “how to pay flexible employment insurance”, etc.

The Douyin livestreaming of Chenzhou High-Tech Government Affairs is a microcosm of Chenzhou Area and High-Tech Zone’s effort to accelerate the construction of a smart park and vigorously implement the reform of “Internet plus government services”, aiming to provide enterprises and the public with an online platform for seeking consultation, answering questions, collecting opinions, and handling business.

Since July 18, a livestreaming session lasts from 10:00 to 12:00 every working day, and special sessions are held from time to time such as enterprise start-up and recruitment, in a bid to publicize and promote the business environment of the park, provide remote guidance for enterprises and the public, etc.

In each session, thousands of people consult related business services through the Internet.

The government service center covers an area of about 2,100 square meters.

It has a super comprehensive window, which is responsible for accepting all direct empowerment matters undertaken by the park.

There is also a special window for asset leasing, a special window for cashing policies to benefit enterprises, a special window for real estate registration plus arbitration, etc.

In addition to online livestreaming, the office hall has introduced intelligent equipment such as a robot and a silent call system, set up a 24-hour self-service office area, a digital intelligence center and other functional areas, as well as convenient service areas such as convenient mother-baby room, pantry room etc., to provide a warm, efficient and convenient business environment for enterprises and the public.

Since its inauguration in March this year, 53,929 pieces of work have been done through various windows.